Interpersonal Skills in the Workplace quiz

Interpersonal Skills are

• tools people use to interact and communicate with groups only.

• tools people use to create negativity with individuals in an organizational environment

• tools people use to train individuals in an organizational environment

• tools people use to interact and communicate with individuals in an organizational environment

• tools people use to interact and communicate with individuals when difficulty occurs.

Which of the interpersonal skills requires the ability to hear attentively and process information correctly?

• Verbal Communication

• Non-Verbal Communication

• Listening

• Negotiation

• Assertiveness

Which interpersonal skill requires having the ability to discuss and reach an agreement in a professional manner?

• Problem-Solving

• Decision-Making

• Assertiveness

• Non-Verbal Communication

• Negotiation