BM 2.03-3.01 Hard questions

Which of the following business trends affects HR management?

• Costs of business going down

• Lack of new technology

• Globalization

• No restructuring

The role of ethics in human resources management involves:

• organizing employees into groups.

• treating all employees fairly.

• lanning the hiring process.

• using resources wisely.

A business's human resources department is responsible for coordinating the ____ for employees.

• performance evaluations

• sales promotions

• information systems

• purchase orders

Which of the following is a characteristic of human resources management?

• Evaluating supervisors

• Developing leaders

• Scheduling the work

• Working with people

The first task in the HR management activity of staffing is:

• determining job descriptions

• screening and selecting applicants.

• determining need.

• recruiting.

Which of the following is an effect of over-staffing?

• Exhausted workers

• Low morale

• Inefficiency

• Poor customer service

What management function involves identifying qualified candidates to perform the business’s work?

• Persuading

• Leading

• Staffing

• Controlling

The part of staffing that involves seeking out and attracting qualified potential job candidates is called:

• training.

• on-boarding.

• interviewing.

• recruiting.

The salesman at Bath and Body works tried to get me to buy hand soap holders to go along with the foam hand soap I bought yesterday. This is an example of:

• Up-selling

• Client intelligent

• Personalization

• Cross-selling

What is an important question that a manager must consider when hiring a new employee?

• What are the company's product quality standards?

• What is the company's vision?

• How should the workload be distributed?

• How will the company compensate this worker?