What key element is assertiveness based on?

• Not getting angry

• Not being ignored

• Mutual respect

• Stopping the other person from getting angry

Assertive communication can help you...

• Minimise conflict

• Control anger

• Have your needs better met

• All of the above

You have a disagreement with your best friend. You refuse to talk to him/her and start spreading rumours about them. What sort of behaviour are you demonstrating?

• Passive

• Aggressive

• Assertive

• Passive Aggressive

Why is sarcasm considered an aggressive behaviour?

• It isn't. It is a form of assertive behaviour.

• It isn't. It is a form of passive behaviour.

• It mocks the other person and conveys contempt.

• It forces your opinions and feelings on the other person.

Submissive people avoid conflict at all costs. What is wrong with that?

• They end up getting angry with themselves.

• They end up being afraid of most things.

• They end up losing the respect of others.

• All of the above.

One person destroys another's personal property to 'get back' at them. What sort of behaviour is being demonstrated?

• Passive

• Aggressive

• Assertive

• All of the above

You have started a relationship with someone you are keen on. After a couple of weeks he/she insists you to load Find Friends on your phone so they know where you are all of the time. He/She also starts to turn up at unexpected times (at sports events, you are out with friends). What sort of behaviour is he/she demonstrating?

• Passive

• Aggressive

• Passive Aggressive

• Assertive

When you are interacting with another person you can act assertively by...

• Facing them and looking them in the eyes.

• Speaking firmly without anger.

• Appearing relaxed.

• All of the above.