WiFi Networks

Which Wi-Fi network allows Roche employees to only connect corporate devices (laptops, smartphones, and tablets) without having to type a password?

• Campus:WLAN-002

• Airway

• Aircode

• IoTLab

A user from the South San Francisco site calls the Service Desk because a visitor will be coming to the campus for a presentation and would like to know which is the WiFi connection that the person can use to connect their laptop.

• Guests

• Internet:WLAN_xx1

• Airway

• GenenAir2

It is the Wi-Fi network that is available only for warehouse production environments for both Roche and Genentech.

• IoTLab

• Aircode

• GenenAir2

• Campus:WLAN-001

A user brought their personal iPhone to Roche building and wanted to connect it with the Wi-Fi available at the building, but he is not being able to connect it to Internet WLAN-US1.

What Wi-Fi network would you recommend?

• Ask the customer to contact Apple Support for further assistance

• Advise them to not use their personal devices inside the Roche facilities

• Escalate the situation to their local Network Support team.

• Advise using the "Guests" network because troubleshooting the connection to InternetWLAN-US1 is a best effort.

All the employees from the Indianapolis site are not being able to connect to the Airway Wi-Fi network and a user contacts the Service Desk for assistance.

What would you do?

• Escalate the situation with the Indianapolis Onsite Support Team

• Ask the customer to disconnect and reconnect their devices to the Wi-Fi

• Gather all necessary information to submit a WLAN issue ticket and escalate to the INFRA Global Operations Center Support

• Tell them to wait a couple of hours for the issue to get fixed by itself

It is now considered a legacy Wi-Fi network that will be replaced by the "Guests" Wi-Fi network.

• Internet:WLAN_xx1

• Campus:WLAN-003

• IoTExpress

• guestwlan

Which of the following network will be removed from Genentech? (select two)

• GenenAir2

• Airway

• guestwlan

• Aircode

Does "Guests" allow access to the Roche corporate network?

• Yes

• No