The most effective behavior style is

• social submissive

• aggressive

• involver

• quiet submissive

The "R" in SMART goals stands for

• realistic

• relevant

• rich

• right

When working toward a goal, you should create ___ to serve as steps to make in reaching the goal.

• objectives

• markers

• stones

• lines

Nodding your head in agreement is a form of

• verbal communication

• written communication

• nonverbal communication

• none of the above

Working effectively as a team can be shown through forming, _____, norming, and performing.

• storming

• worming

• warming

• farming

____ is another name for body language, or nonverbal communication.

• physics

• kinesthetics

• physicists

• kinetics

______ is a universal gesture; however, in some cultures it is considered rude.

• waving

• smiling

• pointing

• nodding one's head

Someone who doesn't stand up for him/herself, and does work they don't want to or have to do, can be considered a(n) __________.

• social submissive

• aggressive

• involver

• quiet submissive

If a worker saw a coworker struggling to keep up with the workload, and they began to help the coworker to complete the task, this shows ___.

• initiative

• conflict

• organizing

• communication

Which of these situations show the behavior of an aggressive person?

• Sara lets Jay ahead of her in line at the store because she only has one item, and Jay's arms are full.

• Thomas wants to play his videogame, but he lets his big brother take it away and begin to play instead. Thomas just says, "okay."

• Jennifer knows that Mr. Burton expects her to finish her task before leaving work, but she sneaks out while he's not watching.

• Nigel sees Seth struggling with his homework, but starts laughing and calling Seth dumb instead of helping.