Motivation

Social interaction and acceptance by others are

examples of:

• physiological needs

• esteem needs.

• safety needs.

• social needs.

• self-actualization needs.

According to Herzberg, employees are commonly

most satisfied when offered:

• adequate supervision

• adequate salary

• recognition

• job security

• safe working conditions

A supervisor who believes in McGregor’s Theory Y

will likely monitor employees closely to ensure that

their work is completed.

• True

• False

Which of these is NOT a monetary method of motivation?

• Comission

• Pay Rise

• Recognition

• Bonuses

what are TWO benefits of a motivated workforce?

• This can result in better productivity

• customer service will most likely improve

• you can pay them less because they're enjoying work

• they only work when they feel like working

Which of these is NOT a category in Maslow's hierarchy of needs?

• Social

• Travel

• Esteem

• Safety

Whose theory was X & Y?

• Taylor

• Maslow

• McGregor

• Herzberg

According to Abraham Maslow, human needs can be divided into how many types?

• Three types

• Four types

• Five types

• Six types

When workers take a percentage of profits from the company they work for, what is this called?

• Bonus

• Fringe Benefits

• Profit-sharing

• Salary

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

• Self-Esteem

• Social

• Self-Actualisation

• Physiological