IMC RBNQA

No. of criteria in IMC's RBNQ Model of Business Excellence

• 6

• 5

• 7

• 17

Total points of assessment for IMC's RBNQA model of Performance Excellence is

• 500

• 1000

• 100

• 450

Criterion 3 is named as

• Strategy

• Customers

• Workforce

• Operations

The time required to fulfill commitments or complete tasks is called

• Cyclic Time

• Real Time

• Task Time

• Cycle Time

Measurement, Analysis and Knowledge Management is Criterion no. _________

• 4

• 5

• 6

• 2

Leadership Criterion carries _________ points.

• 90

• 120

• 85

• 450

Statement written on IMC's logo is________

• Make Quality Happen

• Making Excellence Happen

• Making Quality Happen

• Make Excellence Happen

Most of the item questions in various criteria start with_________

• How

• What

• When

• Where

The 2nd criterion of IMC's RBNQA Criteria for Performance Excellence is__________

• Leadership

• Strategy

• Operations

• Results

The criterion carrying highest weightage (points) is ___________

• Leadership

• Strategy

• Results

• Workforce