Duty Manager Training

What is the role of DM2, select the correct answer:

• To attend and assist DM1 in the morning huddle.

• To complete the DM1 checklist

• The DM2 must ensure emergency equipment and prevention systems are functioning well

• To provide assistance at any point when needed to the DM1

What does ERT stand for?

• Emergency Retail Team

• Emergency Response Team

• Emergency Rapid Training

• Emergency Response Time

In Crisis Management , what is CMT stand for?

• Central Management Team

• Central Monitoring Team

• Cash Management Team

• Crisis Management Team

In the event of an evacuation, DM1/2 need to make sure (select the correct answer)

• The local fire authority has been notified

• Smaland has been evacuated safely

• The DM1 goes to the fire station.

• Coordinate with fireman to make sure everyone is outside

When should DM1 submit an incident report?

• Within 12 hours after the incident

• Within 24 hours after incident

• 48 hours after incident

• Any time after the incident

When checking lighting area, what must you check? Select the correct answer:

• Interconnection - Multiple extension plug sockets are not connected

• A safety distance of less than 100 cm is required between display and non-LED lights

• Standing lights are secured

• Cable management

What should the DM1 do when a Code 1000 announced?

• Go to control room

• Call FCC only

• Go back to their workstation and wait for further contact from FCC

• Go to the scene location

Which should Co-Worker DO during an evacuation?

• Open the roller shutters

• Wait for your colleagues to go as a group

• Share information on social media

• Go to assembly point once all had evacuated

Of the situations below, click the options you would submit an incident report in IRS - ( select the correct answer)

• A code 500 with a customer with a minor cut

• A Code 1000 announcement that is terminated shortly after.

• A Code 99 announcement but the parent comes before you arrive

• An emergency drop in the warehouse

What type of fire extinguisher is this?

• Wet Chemical

• Water Mist

• CO2

• Halotron