Communication Skills Mind test

Which of these is a Communication Skills?

• Talking at the same time as someone else.

• Listening to what people say.

• Putting your fingers in your ears.

Which of these is not a Communication Skills?

• Running

• Texting

• Chatting to people

What body language shows you are listening?

• Turning away from the speaker

• Nodding and making eye contact

• Looking out of the window

Which of these is not Communication Skills?

• Laughing

• Swimming

• Asking questions

Someone is telling you about an accident they've had. How would you react?

• Look pleased

• Look behind you

• Look concerned

Which of these is a Communication Skills?

• Checking the weather forecast

• Checking the time

• Checking that you've understood someone

Which of these is a Communication Skills?

• Saying the same thing over and over

• Saying why you believe something

• Saying what people want to hear

If you don't agree with someone else, what would you say?

• You are wrong

• I don't agree

• Stop talking rubbish

If you want to complain, what's the best way to behave?

• Stay calm but stick to your point

• Get very angry

• Cry

If you need to make a phone call for information what could you do before you call?

• Prepare your questions

• Brush your teeth

• Make a coffee