concession

1- We can get compensation in the form of days to be added to the bill

• Ø True

• Ø False

Outage if found on Matrix. If not found we can find it on the 360. If we did not find it, it will be on the SR

• A- True

• B- False

1- We will compensate customer for a complaint he had previously submitted

• True

• B-False

1- We will not compensate cst for cases Voice Down only but if you found below SR on BSS you will request concession normally.

• True

• False

1- Cst can compensate for stolen cable before problem solved .

• True

  -

• False