
concession
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Hard
hayam ferjani
Used 8+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1- We can get compensation in the form of days to be added to the bill
Ø True
Ø False
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Outage if found on Matrix. If not found we can find it on the 360. If we did not find it, it will be on the SR
A- True
B- False
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1- We will compensate customer for a complaint he had previously submitted
True
B-False
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1- We will not compensate cst for cases Voice Down only but if you found below SR on BSS you will request concession normally.
True
False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1- Cst can compensate for stolen cable before problem solved .
True
-
False
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