ITGS Business and Employment

Following are three teleworking benefits for employers and one for employees. Choose the teleworking benefit for employees.

• Office overheads including rent, power, and other consumables

  can be reduced.

• Environmental and financial benefits by reducing commuting

• Workers can continue to work even during events like natural

  disasters, extreme weather, or public transport strikes.

• People can be employed from a much larger geographical

  area, making it easier to find people with the right skills, or

  people who will work for lower wages.

Most word processing and desktop publishing software includes this functionality to assist with this task, allowing the user to insert fields (e.g. name, address) of data into a document from a source such as a database table.

What is this functionality?

• pivot table

• logic function

• vlookup

• mail merge

In many areas, IT is capable of performing the work of several people, potentially leading to employee redundancies. In other areas, IT may cause this - the replacement of a skilled worker with an IT system that can be operated by semi-skilled or unskilled worker.

What is this?

(a)  

In some cases, the introduction of IT systems causes old jobs to become redundant but creates new ones in their place. For example, the introduction of robots into a factory requires operators and technicians to ensure they run smoothly. If the existing workforce are trained to do these new jobs, they are said to be (a)   .

Fill in the blank with a proper word.

What does ATM stand for?

• Automated Teller Machine

• Automatic Teller Machinery

• Automated Talking Machine

• Automatic Transfer Mechanism

Credit card details can be stolen through devices criminals have attached to legitimate ATMs to read the details of inserted cards.

What is this type of crime called?

(a)  

These systems are used at all but the smallest shops. They are effectively electronic checkout systems, which read product bar codes and interface with the shop's central database to automatically fetch prices and manage stock levels. These systems can also connect to banking systems to perform electronic funds transfer if the customer pays with a credit card.

What are these systems?

• Bar Code systems

• Radio Frequency Identification systems

• Point of Sale systems

• Chip and Pin systems

If the customer is logged in to their store account, many e-commerce sites offer content and suggestions based on their purchase, viewing, and search histories. When a customer selects items to purchase, they are placed in this until the customer decides to complete the transaction. In Korea, this is called "장바구니."

What is this?

(a)  

Following are three e-commerce benefits for customers and one for business. Choose the e-commerce benefit for business.

• Some web sites can make automatic recommendations

  based on past purchases or items viewed.

• A wider range of products may be available, including customised products.

• No need to travel or wait in lines

• Pricing can be up-to-the-minute, enabling better competition.

These services act as a middle man, providing a trusted payment service to both the customer and the retailer, and handling tasks such as automatic currency conversions for international purchases. Paypal is one of the businesses that provide these services.

What are these services?

• Digital certificates

• Payment gateways

• Direct payment methods