Tutorial 9

1. Only very large corporations use ERP systems.

• True

• False

2. Transaction processing systems (TPS) use less sophisticated processing than other types of organizational computing.

• True

• False

3. Transaction processing systems (TPS) are the backbone of an organization’s information system and as a result, it is essential that they be reliable.

• True

• False

4. Transaction processing systems (TPS) are a type of Information Systems that serve the operational level of the organization.

• True

• False

5. Which of the statements is TRUE?

• [A] Low-level managers and supervisors occupy the next level after the lowest in the organizational hierarchy

• [B] Computer systems intended to assist operational management in monitoring and controlling the transaction processing activities that occur at clerical level occupy the next level after the lowest in the organizational hierarchy

• [C] Management information systems (MIS) use the data collected by the TPS to provide supervisors with the necessary control reports

• [D] Management information system (MIS) is the type of information systems that take internal data from the system and summarize it to meaningful and useful forms as management reports to use it to support management activities during decision-making

• ALL of the above statements are TRUE

6. Define a transaction.

• A transaction is an agreement between two or more people

• A transaction is an information system

• A transaction is a record of an event that signifies a business exchange.

• None of the above

7. Describe electronic commerce, and give some examples.

• Electronic commerce refers to the conduction of business transactions over computer networks.

• Electronic commerce involves the distribution of products or services

• Electronic commerce involves buying, selling, servicing of products or services

• All of the above

8. Describe the principal difference between electronic commerce and mobile commerce.

• All of the above

• Unlike mobile commerce that depends on computer networks, electronic commerce depends on wireless devices such as mobile phones and smartphones

• Unlike electronic commerce that depends on computer networks, mobile commerce depends on wireless devices such as mobile phones and smartphones

• electronic commerce is just another word mobile commerce

9. Since an organization must have Information Systems that support routine, day-to-day activities occurring in the normal course of business, what is the main purpose served by the Information Systems?

• To help an organization add value to its products and/or services.

• To monitor user records.

• To search for user records.

• None of the above.

10. What type of transaction processing waits for an accumulation of transactions before processing them?

• None of the above

• Distributed processing

• Real-time processing

• Batch processing