TROUBLESHOOTING HUIDES AND STORAGE

If the problem continues, you may need to consult a computer expert.

• TRUE

• FALSE

The computer should be completely turned off and the power supply is cut off to all the parts. After a minute, turn it on again.

• TRUE

• FALSE

Do not try replacing the mouse, keyboard, or printer if it is not working.

• TRUE

• FALSE

Rebooting or restarting the computer cannot solve many computer problems.

• TRUE

• FALSE

Write down the error messages.

• TRUE

• FALSE

Do not check for any loose cable connections behind the computer.

• TRUE

• FALSE

What is not a problem with a computer?

• The computer does not respond when the mouse or keyboard is pressed.

• The computer program is very slow.

• The monitor screen is black when the computer is turned on.

• The computer program is up to date.

What you should not do when troubleshooting a computer?

• Check for any loose cable connections behind the computer without cutting off the power supply.

• Try replacing the mouse, keyboard, or printer if it is not working.

• Restart or reboot the computer.

• Write down the error messages.

What are the two types of Data Storage Devices?

• Primary Storage Devices

• Actual Storage Devices

• Prime Storage Devices

• Secondary Storage Devices

It stores data and programs that are currently running. They include Read-Only Memory (ROM) chips and Random Access Memory (RAM) chips.

• Secondary Storage Devices

• Actual Storage Devices

• Primary Storage Devices

• Prime Storage Devices