PHS +2 HM- Housekeeping

Housekeeping Department is Responsible for.

• Cleaning of Guest Rooms

• Cleaning of GM's Office

• Aesthetic Upkeeping of the property

• All of the above

Housekeeping Department is led by

The laundry department is responsible for

• Putting Flower on towels

• Coloring the linens

• Cleaning and Maintaining all fabrics

• Transport linens from one place to another

3 Major tasks performed by the Executive Housekeeper are

• Policy and procedure

• staff rescheduling

• staff conduct

• purchase shampoo

Housekeeping coordinates with

• Human Resources

• Purchase

• Security

• All of the above

Which of the following is not a suitable personal attribute of HK Personnel?

• Lack of Confidence

• Calm

• Tact and Diplomat

• Honesty

What is a room?

Lanai refers to a room with

• Swimming Pool

• 2 Floors

• Balcony

• With Living room

Which of the following is not a room content

• Side Table

• Ashtray

• Laundry Bag

• Washing Machine

Housekeeping room reports are used to

• Charge the guest bill

• carry the guest luggage

• update the status of rooms

• open or close the guest room door