Which type of leader would have employee welfare as a key business objective ?

• autocratic

• paternalistic

• laissez-faire

• democratic

Which type of business has limited liability ?

• sole trader

• PLC

• partnership

Offer workers a wider range of tasks (on same skill level) to motivate them

• job enlargement

• job enrichment

A social enterprise business :

• aims to maximise profit

• aims to be friendly to staff

• wants to improve society and the environment

Asking workers for their views or opinions on a decision :

• delegation

• job rotation

• consultation

• team-working

Price, product, place, promotion (4 P's) =

• the marketing mess

• the marketing mix

• the marketing mass

• the marketing max

Decisions are made at Head Office eg. in London (then communicated out to branch offices or regional shops)

• centralised

• decentralised

Which is most suitable to motivate office workers (where it is difficult to measure output) :

• piecework

• performance-related pay

• commission

Pay and working conditions are negotiated between the employer and a trade union :

• individual bargaining

• collective bargaining

An organisational structure based on project teams :

• tall

• flat

• hierarchical

• matrix