HOUSEKEEPING

One afternoon, your sister folded and arranged her clothes from biggest to smallest size. What do you call the process does your sister follow in the procedures in arranging laundry items?

• Packing

• Storing

• Washing

• Sealing

Kath, a laundry attendant, found out that the storage area is unclean and infested with moth and other insects. If you are Kath, how will you solve the problem?

• I will use high-powered cleaning tools and insecticide spray.

• I will utilize organic cleaning agents because these are safe for the environment.

• I will spray right away the safe insecticide mist to get rid of unwanted moths and insects.

• I will clean it first using proper cleaning tools and agents and, I will use safe insecticide spray to make it clean and safe for

  storing clothes.

Why is important to be equipped with the various procedures in packing, storing, and delivering of laundry items according to establishment standards?

I. To maintain effective services to the guest.

II. To accommodate the clients with good services.

III. To give maximum care to guest’s valuable laundry items.

IV. To provide quality services to the guest and to protect his/her valuable laundry items on its finest.

• I only

• IV only

• I and III

• I, II and IV

How will you show good behavior while doing the packing and storing of guest’s laundry items?

• I will create a schedule in doing the task.

• I will use my time wisely to fulfill my duties.

• I will use laundry checklist form correctly in doing the task.

• I will observe and follow the steps in packing and storing of guest’s laundry items.

Mari, a Laundry attendant was approached by the guest to pay the bills on the cashier’s station. If you are Mari, how will you handle the situation correctly?

• I will tell him/her to pay in the bank for convenience.

• I will tell him/her that it is not my duty to accept payments.

• I will tell him/her politely to approach the cashier’s station to pay his/her bills.

• I will tell him/her to go directly to the cashier’s station for the process of paying the bills.

It is a process of bringing or hand-over the items to the proper recipient with correct address.

• Packaging

• Storing

• Delivering

• Laundry items

It is a process of keeping the cloth inside the clean container or storage box.

• Packaging

• Standard procedure

• Delivering

• Storing