Allstate Roadside (AMC)/JJ

What's the meaning of AMC

• Allstate motor club

• Allstate members Club

• Allstate mayor cases

• Allstate Motor cars

What are the 2 partners we work with?

• AMC and Roadside Advantage 

• JJ and AMC 

• Platinum Elite and JJ 

The claim limit for JJ is:

• 4 claims per year 

• 2 claims per month 

• Unlimited 

• 5 claims per year

What are the 2 types of JJ customers?

• JJ Enhanced and AMC Enhanced

• JJ Enhanced and Non Enhanced 

• JJ Non Enhanced and Basic

• JJ Enhanced and Platinum 

If an AMC customer calls to set up a service for a rental car, can you provide the service?

• Yes

• No

• It depends on the plan

• PPU would be offered

What does Sign and Drive Service mean?

• The member must pay for the service and then get reimbursed. The member has to present a signed Allstate Motor Club membership card in order to receive service.

• Sign the membership documents and drive the car. 

• The member is covered for roadside service up to their benefit limit without any out-of-pocket costs unless the service costs more than what the member is covered for. 

• The member gets a new car 

What is the coverage amount for JJ customers?

• $1000 

• $36

• Whatever Omni says the dollar amount is 

• $55

True or False Allstate Roadside covers up to the benefit limit of the plan.

• Yes, the customer will be covered up to the benefit limit of their plan

• No, Allstate will pay the full service, no matter the amount 

If JJ covers cars, what does AMC cover?

• Recreational Vehicles

• People

• Motorcycle 

• Families 

If the customer submits a reimbursement consideration, do they receive the full amount of the service back?

• No, they will be reimbursed up to their benefit limit 

• Yes, the full amount of the service