Phone Etiquette

Phone Etiquette

Professional Development

10 Qs

quiz-placeholder

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Phone Etiquette

Phone Etiquette

Assessment

Quiz

Computers

Professional Development

Easy

Created by

mfarouk29 mfarouk29

Used 15+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Don't phone at late or an early time.

true

false

2.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Avoid using the computer when calling people or receiving calls.

true

false

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

is "Hey" A good greeting to start the call with a customer

True

False

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The right introduction is one of the basic parts of office phone etiquette

True

False

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Not Maintaining the perfect volume is a part of a phone call etiquette

True

False

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Repeat the words a lot of times is one of the Phone Etiquette

True

False

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Playing a game while attending a call is one of the Phone Etiquette

True

False

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