Hilton Honors APAC Tactical F&B Outlet Offer FINALE

If I am a Diamond Member with 2 room bookings, arriving with My Husband and my parents, how many rooms will you upgrade?

• one

• two

If I am a Diamond Member with 2 room bookings, arriving with My Husband and my parents, 1 room upgraded and my tier, how many have access to the Lounge?

• 1

• 2

• 3

• 4

I am a Gold member, booked a Deluxe Room, how many have access to Executive Lounge?

• 0

• 1

• 2

• 3

As a Diamond member, can I convert my free breakfast (My Way Benefit) to points if I don’t consume breakfast?

• Yes

• No

As a Gold Member, what are my My Way Benefit choices?

• Breakfast

• 1,000 points

• Breakfast and 1,000 points

• Breakfast or 1,000 points

My husband will arrive ahead of me, can I transfer my benefits to him?

• Transferrable

• Non-transferrable

How old is Hilton Honors?

• 24 years

• 34 years

• 44 years

• 54 years

Which of the following is/are the criteria to be a Lifetime Diamond?

• 10 years of Diamond Status

• 500 cumulative paid nights

• 3 million base points

• All of the above

If the guest asks how close they are to achieving Lifetime Diamond, Front Office can immediately answer this.

• True

• False

Arrange the following in its correct order:

A. Greet the guest and walk them to the table.

B. Take note of the First Name, Last Name, Membership Number to record it on the bill.

C. For walk-in guests, invite them to enroll in Hilton Honors, informing the guest of their points and discount entitlement

D. Verify if the guest is staying in-house and mention to the guests about the F&B offer.

• A, B, C, D

• A, D, C, B

• A, C, B, D

• A, D, B, C