What are our growth pillars

• Network

• Affluent

• New Ways of Working

• Mass Retail

• SustainabIlity

It’s time to take

What most excited me about our three stands – separately and as a system?

• Accelerating Zero

  Helping emerging markets in our footprint reduce carbon emissions as fast as possible, without slowing development, putting the world on a sustainable path to net zero by 2050.

• Lifting Participation

  Improving the lives of 1 billion people and their communities by unleashing the full potential of women and small businesses in our core markets.

• Resetting Globalisation

  Supporting 500,000 companies to improve working and environmental standards and giving everyone the chance to participate in the world economy, so growth becomes fairer and more balanced.

What most excited me about our transformational enablers

• People & Culture

• New Ways of Working

• Innovation & Technology

We strive to become truly and transform to an innovative, agile, digital first organization.

We strive to become truly Client obsessed and transform to an innovative, agile, digital first organization.

By valuing and developing our people, we are harnessing our innovative talent to simplify our technology estate through re-platforming and automation.

• Yes - Our FM TPT Mission

• No - Our FM TPT Mission

In FM TPT, our focus is on: Ambition is on following

• Executing on our digital end state with our business and address any blockers to becoming fully digital.

• Shifting our thinking and solutioning to real-time instead of batch.

• FM will achieve 80% of all tickets being electronic and >95% STP in all products.

• Working front to back and eliminate silos – work in Agile squads.

• Embedding obsolescence in existing backlogs targeting zero obsolescence.

Which one of the following adjusted FM TPT objective excites you most about OUR PEOPLE ?

• Every employee to have a development plan and do a minimum of 5 days training per year (by end 2021)

• Improve Gender diversity for Grade 5 by 5% (by end 2021)

• Improve Software Developer Ratio by 10% (by end 2021)

• 20% of FM TPT employees working on the Engineering Career Path (by end of H1 2021)

What are Chapter 3 Challenges?

• Sustainably deliver ROTE greater than 10% .

• Winning on the fields we choose.

• Ignite the ambition of our people

• 50% of income from new business models.

• Bring our stands and strategy into the dayto-day