
Final Quiz
Authored by Sahara Bano
Other
Professional Development
Used 8+ times

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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We will launch signal fluctuation complaint if a customer is in Yellow coverage area as per Konnect portal and is facing Indoor issue for last 05 days.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Please confirm charges of Smart SMS Service for Postpaid.
15+tax month
45+tax month
20+tax month
No one
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a customer is complaining about franchise staff behavior we need to forward complaint in ________.
Siebel
Efront
No one
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Postpaid Customer can gift Bundle to Prepaid Number in Bundle Gifting - Yaari Bundle
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a customer is calling from other account for restoration from block on stolen then required Level verification are ________.
Level 3 + 1 Alternate
Level 3
Level 3 + 2 Alternate
No one
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
International number can be blocked by dialing code *420#.
Yes
No
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many numbers can be add in Jazz world app
4
3
5
No one
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