It is a pioneering way of thinking and acting – which recognizes value in breakthrough thinking and the importance of creative solutioning.

It is what store managers create to outline how partners will work together in each day part and staffing level.

It is the consistent way of working safely and effectively to produce high-quality products and create the Starbucks Experience.

To provide partners with the information they need, when they need it, so they can create a meaningful connection with every customer.

• What is the goal of Ops Excellence System?

• What is the goal of Daily Coverage Report?

• What is the goal of planning with intent?

• What is the goal of Ops Field Guide?

This is a tool that SM’s need to get information to prepare their stores, and teams for the coming period.

It is used by partners at all levels to identify what success looks like within a specific period.

A visual merchandising schematic to support the promotional set-up and in-fill options.

• Virtual Merchandise Display/VMD

• Period Planning Workbook

• Siren's Eye

• Marketing Collaterals

It is the way we share progress, generate excitement and support conversations related to priorities and products for the upcoming period.

• Barista Guide

• Period Planning Workbook

• Period Planning Guide

• Store Meeting

Deployment Plan is a tool used by Baristas to understand who they’ll be working with and when breaks are scheduled.

• True

• False

Daily Coverage Report is a tool used by Shift leaders to communicate a day’s plan to work together as a team.

• True

• False