BW Quiz 1

The writing process includes 4 stages.

• True

• False

Stating your purpose at the beginning of the email helps your reader to know what the message is about.

• True

• False

You don't have to state your purpose at the beginning of the email. Your reader will know the purpose at the end.

• True

• False

When you plan for your writing, you must consider the following:

• Purpose

• Audience

• Channel

• Content

• Tone

Which is better to use?

• In spite of the fact that

• Although

Which sentence is more courteous?

• I am not available tomorrow at 2 to meet you.

• I am available on Tuesday at 3 if you would like us to meet.

When you avoid unfamiliar business jargon or vocabulary which could confuse the recipient during your communication, this communication is:

• Concise

• Clear

• Courteous

• Cohesive

Make your points organized and don’t ramble from topic to topic without any purpose. Also, address only one or two points, and every thought should relate to these two points. This makes your communication:

• Concise

• Clear

• Coherent

• Courteous

When your communication is brief and straight forward avoiding unnecessary details, then it is:

• Concise

• Correct

• Complete

• Courteous

The 5 C’s of communication stand for:

• Clear, Concise, Correct, Cohesive, and Courteous.

• Clear, Concise, Creative, Cohesive, and Courteous.