Waiter training. Steps to service.

What is hospitality?

• A thing

• A place

• A hospital

• An experience for you.

What are the steps of service?

(select all that apply)

• Greet table.

• Take food order.

• Deliver food/drinks.

• Check back/pre-buss.

• Deliver check.

What should you do when first greeting the table?

(select all that apply)

• Evaluate the type of dining experience.

• Offer water to start with.

• Informed guests of the closing time.

• Read out specials of the day.

What should be on the table before the customer receives their food?

• Plates and saucers.

• Drinks and condiments.

• Straws and napkins.

• Appetizers and desserts.

What is the two-minute two bite check back, and why is it important?

What should you do before clearing plates?

• Ask about more water.

• Ask if the bill is ready.

• Introduce yourself to the table.

• Offer desserts.

What is pre-bussing?

Where should the check be placed on the table?

What should you do when your table is finished and about to leave?