SBM4302 Week 5, T2, 2021

Which one of the following is not an end user of systems development?

• Customers

• Suppliers

• Internal and external auditor

• System analyst

__________requires to make an informed decision regarding the system and the vendor that will best serve the needs of the organization

Which one of the following provides users with proprietary applications that can be economically maintained?.

• In-house development

• Off-the-shelf system or commercial software

• Stakeholders

• Custom made software

Which phase in the system life cycle may last many years?

• The “maintenance” phase

• Information problem (problem definition / problem identification) phase

• Analysis, design, development phase

• None of the above

Cost-benefit analysis involves:

• Identify costs only

• Identify benefits only

• Compare costs and benefits (profit/loss) only

• All of the above

An example of a recurring cost is:

• Systems design

• Programming and testing

• Site preparation

• Personnel

An example of intangible benefit is:

• Improved planning

• Reduced inventories

• Labor reduction

• Operating cost reduction

An example of a tangible benefit is:

• Cheaper equipment

• Improved planning

• Improved decision making

• More current information

One of the followings is true for comparison of cost and benefits using a Net present value (NPV) analysis.

• NPV for a project = present value of the benefits

• NPV for a project = future value of the benefits

• NPV for a project = present value of the costs

• NPV for a project = future value of the benefits

The internal auditor plays an important role in the control of systems development activities.

• Agree

• Disagree

• Undecide

• No opinion