ITD_Day_1

____ is the master agency that helps customers save money and improve the quality of internet, phone and data services.

Which statement is true:

• a. Coax or coax cable is an internet service uses existing 2-wire copper telephone line connected to one’s home so service is delivered at the same time as landline telephone service.

• a. Fiber or Fiber Optic Cable is a type of connection that uses the satellite to communicate to a tower and data switches on the groin via IP to provide internet.

• a. DSL or Digital Subscriber Line is an internet line that is based on optics (light) which is the most reliable. It carries and service level agreement – this guarantees a 2-4 hour response time to fix.

• a. Internet is a service which is you pick up a handset or hit the phone icon on Skype. Thru this you create a dial tone which allows you to connect to another number. Types of phone service: Skype - hosted voice; analog line, pots line. PRI, SIP, hosted voice

• No correct answer.

1. The first sentence spoken on the telephone was:

• Mr. Watson, come here please. I want to talk to you.

• Mr. Watson, come here. I want to see you.

• Mr. Watson, to my office please. I want to see you.

What’s true about PSTN?

• PSTN stands for Public Switched Telephone Network, and is a traditional land line. This is the same sort of line you might have at home as well as in your office.

• PSTN stands for Public Switched Telephonic Network, and is a traditional land line. This is the same sort of line you might have at home as well as in your office.

• PSTN stands for Public Switched Telephone Network, and is a transitional land line. This is the same sort of line you might have at home as well as in your office.

Electronic Mail that uses the internet to pass from one person to another.

• It’s a definition of SMS.

• It’s a definition of e-mail.

• It’s a definition of telephone.

Types of Internet Services:

• DSL, Coax, IP and e-mail

• Satellite, E-mail, Wireless 4 and Fiber

• No correct answer.

• Coax, DSL, Fixed Wireless and router

______ to school yesterday?

• Have you walked

• Did you walked

• Did you walk

• Do you walk

The best way to learn a language is ______ a little every day.

• speak

• in speaking

• to speaking

• by speaking

I'd like ______ information, please.

• an

• some

• piece

• a piece

We arrived ______ England two days ago.

• to

• in

• on

• at