History of Management

Which of the following phrases is most associated with scientific management?

• management relations

• one best way

• supply and demand

• quality control

Which of the following is not one of Fayol's principles of management?

• division of work

• unity of command

• discipline

• equality

The primary issue that motivated Taylor to create a more scientific approach to management was ________.

• worker efficiency

• worker effectiveness

• worker absenteeism and turnover

• workplace safety

The quantitative approach involves applications of ________.

• statistics, information models, and computer simulations

• psychology testing, focus groups, and mathematics

• optimization models, interviews, and questionnaires

• surveys, strategic planning, and group problem solving

Quantitative techniques have become less intimidating with the advent of ________.

• training of these techniques in college

• digital image processing

• sophisticated computer software

• managers with better mathematical skills

Which of the following would not be associated with the quantitative approach to management?

• information models

• critical-path scheduling

• systematic motivation of individuals

• linear programming

A company that sees its employees as the driving force behind the organization probably follows which managerial approach?

• workplace diversity

• organizational behaviour

• quantitative analysis

• total quality management

Which of the following is most closely associated with the organizational behaviour approach to management?

• bureaucracy

• concern for employee motivation

• scientific methodology

• interdependent systems

Which of the following early advocates of organizational behaviour was concerned about deplorable working conditions?

• Robert Owens

• Hugo Munsterberg

• Mary Parker Follett

• Chester Barnard

Which of the following early advocates of organizational behaviour was the first to argue that organizations were open systems?

• Robert Owens

• Hugo Munsterberg

• Mary Parker Follett

• Chester Barnard