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Business Communication (A Level)

Authored by Attlantha simbar

Business

12th Grade - University

Used 37+ times

Business Communication (A Level)
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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are the uses of effective communication in business? Except…

To reduce productivity
Overcoming or avoiding conflict
Help develop the potential of each employee
Build a conducive and professional work atmosphere

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

State the important benefits of information technology in the field of big business

The emergence of new business opportunities (E-business)
Reduce production and operational costs
Simplify the process of communication and monitoring of each employee
All the answers are correct

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The following are the effectiveness of internal communication that can have an impact on many areas of business, except…

Staff motivation – and thus labor productivity
Number and quality of ideas generated by staff
Speed of response to market changes
Slow communication

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What factors do managers consider before deciding on a good communication method?

The importance of written records that messages have been sent and received
Disadvantages of staff input or two-way communication
The amount of data to be communicated - the faster and less detailed the message, the more likely it is that verbal communication will be adequate
Cost - electronic media often require low-cost resources, but once acquired, email is cost-effective

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is a weakness in oral and written communication?

The weakness of oral communication is that it is easily influenced by noise, while written communication is often difficult to read
The weakness of oral communication is that it is easy to understand, while written communication is more structured
The weakness of oral communication is that it can be asked quickly, while in written communication there is no direct response
The weakness of oral communication is the absence of permanent accurate records, while written communication is easy to distribute

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is a common reason why communication barriers often occur?

Failure in one of the stages of the communication process
Poor attitudes of either the sender or the receiver
Physical reasons
All answers are correct

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A form of communication by saying words orally and directly to the interlocutor, is called?

Formal communication
Written communication
Verbal communication
Visual Communication

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