NC formulation and closing

When you writing a nonconformity, it has to be included at least:

• A) The clause/rule of the standard the client failed.

• B) The evidence that the auditor found to raise the NC.

• C) Only the evidence that the auditor found to raise the NC, not necessarily the clause.

• D) A and B are correct.

What is the difference between correction and corrective action?

• Correction is in the medium term and corrective action is in the long term.

• Correction is in the short term and corrective action is in the medium-long term.

• Correction is in the long term and corrective action is in the short term.

• Correction and corrective action are always the same.

If the client only sends us supporting evidence (documents, photos, etc.), can I close the NC?

• Yes, as long as the evidence is sufficient.

• Yes, as long as they send me at least all the corresponding documentation

• No, the client has to send me their root cause and supporting evidence to close the NC.

• No, the client has to send me their action plans and supporting evidence to close the NC.

Is it possible to accept a training record made after the date of closure of the NC?

• TRUE

• FALSE

In which cases an action plan could not have corrections?

• When the non-compliance has already occurred and there is no way to correct it immediately

• When the non-compliance has not yet occurred but there is a way to prevent it.

• When only major non-conformities are involved.

• There is always a correction, it is incorrect not to define one.

Regarding the correction and corrective action in an action plan, it is true that:

• Both always have to be in an action plan for a NC.

• If both are defined, they should be based on the root cause of the NC.

• Only the corrective action should be based on the root cause of the NC.

• None of the above

What happens if I detect that the client did not close the NC's in the established term:

• I do nothing because it is not my responsibility.

• I give the client an additional week to finish sending me all the information.

• I inform the client that his certificate will be denied.

• I notify the Certifier so that he can take the corresponding actions.

The NC summary should be signed by the client ...

• When there are minor non-conformities

• It is not necessary

• Always at the end of the audit

• Only when we have major non-conformities