Best Practice

Choose which one include in 5 Basic demand ?

• Eye contact

• Smile

• Hello

• Wink

• Thank you

What type of hanger on the bar 3 and 4 ?

• HA21

• HA26

• HA02

• Other

Based on the picture, arrange your cupboard and have a clear “home” for ?

• Damaged & Faulty garment

• Returns

• Customer shopping bag

• Customer’s reservations

What are the function for Plexi in the hanger trolly ?

• Small hanger for acc

• Pencil tags/security tag

• Recycled gift cards

• Damaged product

What is SLPI ?

Why we need to do best practice for BOH ( stock management) ?

• Just for fun

• Our job scope

• Easy for our colleagues to do refillment

• Manager ask for it

What is the A stock ?

• Refill at least FEW TIMES a week

• Space thieves (Merchandiser’s instruction)

• Need to refill everyday

• Garment - All fashion item

When we can unpack at the fitting room ?

• Before store open

• After store open

• Before and after store open

• Anytime

For any deviations from receiving delivery, what should we do ?

• Write down on delivery note

• Forget it

• Inform management team

• Let it go