Queues

A bank transaction or grocery store checkout counter is an example of …………… (a)   system.

Which of the following characteristics apply to a queueing system

• Customer perception

• Arrival process

• Both a and b

• None of the above

The cost of providing service in a queueing system decreases with

• Decreased average waiting time in a queue

• Decreased arrival time

• Increased arrival rate

• None of the above

Priority queue discipline may be classified as

• Finite or infinite

• Limited or unlimited

• Preemptive or non-preemptive

• All of the above

……………… specifies the average number of customers per time period.

(a)  

The ………………… governs the capacity of the service system.

(a)  

It is the fluctuation in ……………… and …………..patterns that causes wait in a queuing system

(a)  

When a customer changes one line to another to reduce wait time, the process is called …………………….

(a)  

An important assumption in Single server Queuing model 1 is that the customers are served on a First-in, First-out basis (FIFO).

• True

• False

If the arrival rate is lesser than or equal to the service rate, the waiting line would increase without limit.

• False

• True