PMP Exam - Study Group Ch Quality and Resources

1. Development team members argue with the product owner who rejected a deliverable the team developed during the recent iteration. The project manager schedules a meeting with the team, product owner, and other relevant stakeholders to breakdown the situation and identify the root cause of a misunderstanding.

Which of the following will be considered an antipattern if used during the meeting?

• A. Drawing a fishbone diagram

• B.Using the five whys method

• C. Maximizing the number of action items

• D. Defining the problem statement

2. As a project manager, you are leading a colocated project team that will create deliverables in an agile fashion, followed by a rollout phase that will use a predictive approach. You are concerned that the transition from agile to waterfall may cause friction within the project team.

With the development phase complete, how might the team's working agreements need to change in this situation?

• A. The team charter will need to be updated to reflect collective responsibility for the completion of project tasks

• B. The project manager should institute a set of working agreements that worked well on previous waterfall<br />projects.

• C. Each project team member will need to develop their own social contract to support the new framework.

• D. The social contract should reflect a transition from collective to individual responsibility for the project tasks.

3. At the sprint planning meeting, the scrum master reiterates that if by the end of the sprint the product increment that the agile project team is building does not meet the criteria specified at the beginning of the sprint, this work will not be included in the velocity for the current sprint.

What does the scrum master refer to?

• A. Estimate to complete

• B. Definition of done

• C. Project exit criteria

• D. Quality metrics

4. You are managing a virtual project team across multiple time zones. As the project progresses, the team members learn to trust one another and adjust their work routines to accommodate the different time zones, work habits, and culture.

What stage of team development is being demonstrated in this situation?

• A.Forming

• B. Storming

• C. Performing

• D. Norming

5. An agile team has just completed the development of the final project's deliverable. The team members are seeking advice from the project manager as to their next step.

What should the project manager advise the team to do next?

• A. Determine the acceptance criteria

• B. Ensure that the user stories meet the definition of ready (DoR)

• C. Hold a project retrospective

• D. Verify that the deliverables meet the definition of done (DoD)

6. As a scrum master, you are facilitating a retrospective for a sprint that failed to meet all of its objectives. Members of the development team and the product owner are arguing over who is responsible for the failure. After performing a root cause analysis, you uncover the source of the conflict.

Of the following, what did you most likely discover?

• A. The product owner determined how many user stories were to be completed during the sprint

• B. The development team decided how many user stories were to be completed during the sprint

• C. You, as the scrum master, failed to assign user stories to the development team

• D. The Gantt chart did not include enough story points

7. A project manager schedules a meeting for the scrum project team to reflect and adapt.

What will the participants be most likely doing at this meeting?

• A. Demonstrating the product increment to the customer

• B. Selecting user stories for the next sprint

• C. Discussing the on-going work and impediments to progress

• D. Looking for any improvements to the team's process

8. The project you are leading has a current CPI of 1.0 and SPI of 0.8. You have been notified by the project management office that your project has been selected for a quality audit that is scheduled to take place over the coming weeks.

What should be your primary concern with regards to the audit?

• A. That the project falls back in line with the project schedule

• B. Finding errors, defects, bugs, or other nonconformance problems in the product

• C. Assuring that the project products fall within the sponsor's acceptance limits

• D. That the work performed lines up with company policies, processes, and procedures

9. Your project team is in the process of implementing the activities specified in the quality management plan. The scope, schedule, and budget are clear and well defined. Therefore, you manage this project using predictive methods. However,since your next project is agile, you want to start experimenting with some agile practices already in your current project.

What can you do to achieve your goal as part of the process performed by the team?

• A. Suggest that the team use alternative analysis instead of document analysis

• B. Encourage continuous stakeholder engagement with the team members

• C. Incorporate team-building activities into product testing and inspection tasks

• D. Limit stakeholder involvement to shield the team from external distractions

10. You have just taken over a project in the middle of the fourth of five phases. The project is running behind schedule which is attributed to poor performance of the project team. You want to improve their performance and avoid repeating past mistakes.

What should you do first?

• A. Review the project team assignments

• B. Examine the lessons learned register

• C. Check out the team charter

• D. Meet with the team and ask for their input