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Knowledge Recap - Stakeholders

Authored by Paula-Jayne Dubbeldam

Professional Development

Professional Development

Used 4+ times

Knowledge Recap - Stakeholders
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You receive an email from the fire safety company your organisation uses, stating that your annual fire risk assessment is due. This company is an example of:

an internal customer

a supplier

an investor

a government representative

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The correct order of engagement levels in the stakeholders engagement assessment matrix is:

unaware, resistant, neutral, supportive, leading

leading, supportive, resistant, unaware, neutral

resistant, supportive, neutral, unaware, leading

supportive, neutral, unaware, leading, resistant

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of one-way communication with stakeholders is:

a teleconference

posting a status update on a social media platform

attendance at a networking meeting for stakeholders

a radio advertisement

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

it is important to adopt a positive approach when communicating with stakeholders. Adopting a proactive approach means:

accepting change without challenging it

responding to events after they have happened

eliminating problems before they appear

reacting to a problem as it occurs

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The term ‘stakeholder’ means:

anyone who is interested in working for an organisation

the organisation’s board of directors

all people who hold an interest in the organisation

other organisations that do business with the organisation

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where a stakeholder is identified as having high interest and low power, an organisation should:

keep them satisfied

monitor their interests and power

manage them closely

keep them informed

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When managing a project, unresolved conflict with stakeholders will most likely result in:

more stakeholders becoming aware of the project

an increase in the number of stakeholders engaged in the project

the development of barriers to cooperation and collaboration

an improved possibility of promotion

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