Track and Chase

How many call attempts are made for track and chase before a code out is done?

• 1

• 2

• 3

• 4

True or false: We don't need to send the final email if the candidate confirms he/she is no longer interested.

• True

• False

What information from the allocation sheet do you need to search for the candidate on H3?

• Location

• Candidate's name

• Job code

• Application ID

Scenario: The contact log shows two unsuccessful call attempts have been made. What do you need to do next?

• Call the candidate again

• Code out

• Code out and send final email

• Send final email

Scenario: The candidate expressed he is no longer interested in his application. What do you need to do?

• Code out

• No action needed

• Code out and send final email

• Send final email

What bucket DOES NOT belong to track and chase?

• Ready to fill out application

• Pending selection first day

• Assessment in progress

• Filling out Application- Post Assessment Results

When a candidate is not reachable, we either send a text or an email to notify the candidate through:

• AE

• Loopworks

• H3

• Citrix

Which candidate status code do we select when coding out for Filling Out Application- Post-Assessment Result bucket?

• BA - Candidate tells us they are no longer interested

• GB -- Declined offer

• CB - Candidate prefers full time

• 49 - Minimally qualified but not yet selected

Which tab on H3 do we log the outcome of our track and chase tasks?

• Quick looks

• Scheduling

• Log call/email

• Send email

What filter do we use on H3 when working on Track and Chase tasks?

• Last name

• First name

• Location

• Application ID