ghjtyu

What account changes can only be authorized by the BRP?

• Account type conversion requests

• Add or remove Authorized Users

• Bill cycle changes

• Billing Name changes

• Cancel BAN or MSISDN

If the BRP requests to add an Authorized User, what additional verification might you need to take?

• Verify the billing address

• Verify last 4 of the Authorized User's social

• Send a One Time PIN (if required)

• Verify the last payment amount

Authorized users can enter into agreements on the BRP's behalf so they must agree that they are approved to do so and legally able to ( ____ years or older)

What information will the new Authorized User need to access the account in future interactions?

• The last four or BRP's SSN (if they forget the PIN/Passcode)

• The BRP's first and last name

• The PIN/Passcode

• The One Time PIN

How are the requirements for removing an Authorized User similar to the requirements for adding or changing an Authorized User?

Does an authorized User automatically have permissions via Messaging or Social channels?

• Yes

• No

Provide the C2 document's name or link that you can use to check steps adding/removing authorized user?