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Review about AFR/Linked Lims

Authored by Jonabelle Espinase

Other

University

Used 2+ times

Review about AFR/Linked Lims
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5 questions

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1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

How long do we have to work and resolve an AFR case?

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of the following limitations can be lifted by PH1 Limitations teammate? Select all that apply.

BRO-Linked Restricted

CRS-Unauthorized Account Access

SRO Linked Charged Off

BRO-Linked Charged Off

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

__________________ is created, either when our system has identified, or a buyer has notified us of potentially fraudulent or suspicious payment being processed. Currently, PayPal will place these payments on hold for investigation purposes.

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

_______________ limitation is placed when account is hard linked to other accounts with unresolved limitations.

5.

OPEN ENDED QUESTION

3 mins • Ungraded

The customer has AFR case on the account. He/she confirms that it's not an authorized transaction. What will you do to assist the customer?

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