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Receptionist: Good afternoon! Welcome to the Chulalongkorn UniversityFitness Center. How can I help you?Hi, my name is Kevin. I'm an exchange student and new here.______1______?Sure. I can give you a tour of the gym and explain the gym rules.Kevin: Receptionist:

• 1. Could you please introduce yourself a bit

• Can you give me information about the gym

• Do I have to pay for the gym

• Do you know how to be a member of the gym

• Could you show me where the gym is

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Receptionist: Kevin: Receptionist: Sure. I can give you a tour of the gym and explain the gym rules.Great. ______2______. Where do we start?First, you have to show your student identity card, and you canuse any machine you like. Make sure that you wear propershoes. Sandals are not allowed. They're not safe.

• You've come to the right place

• I don't have much time

• You must be a good tour guide

• You're knowledgeable

• That would be really helpful

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Receptionist: First, you have to show your student identity card, and you canuse any machine you like. Make sure that you wear propershoes. Sandals are not allowed. They're not safe.______3______ Oh, can we go into that room first?Of course. That is the weight room.Kevin: Receptionist:

• That makes sense.

• What a rule!

• What a coincidence!

• How wonderful!

• It sounds fun

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Receptionist: Kevin: Receptionist: Of course. That is the weight room.______4______?Yeah, in the evenings. If you can come in the middle of the day,it’s generally quite quiet.

• Do you have personal trainers

• What time does the gym open

• How do I sign up for the classes

• Does it get busy

• Do you see that

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• Please take a message

• Please leave her a message

• Call her as soon as possible

• Hold the line a moment

• You've got the wrong number

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Receptionist: Ms. Jones: (after a moment) Yes, Ms. Jones is in. ______6______.Hello, this is Ms. Jones. How can I help you?

• I'll put you through

• I heard you called me

• I’ll see you there

• Her line is engaged right now

• She is not available at the momen

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Ms. Jones: Caller: Yes, the position is still open. ______7______?My name is Daniel Adams

• Could you spell that, please

• Could you speak up a little bit

• Can I give you a message

• May I introduce you to her

• May I ask who’s calling

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Peter: Oh my gosh! That car just gone through that red light and hit anothercar!Can you see if anyone is hurt?I don’t know I'm going to call 191. Hello? ______8______Jake: Peter:

• Are you a police operator?

• What a bottleneck!

• Are we going in the right direction?

• We were caught in a traffic jam.

• I would like to report a car accident.

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Operator: Do you know if ______9______?

Peter: It looks like a woman is hurt.

• she is still there

• anyone is injured

• the road is bumpy

• a woman is beaten

• you are at risk

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Operator: ______10______?

Peter: It has just happened right now. The accident happened opposite the

Tesco supermarket on Luke Street.

Operator: An ambulance, Fire engine and a police car will be there in 5 minutes.

• Can you wait there a moment

• When is the most dangerous time to drive

• How long has the accident happened

• When did the accident happen and where

• Where did the accident occur

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