Staffing P2

What resources Starbucks using to find the candidate ? (checkbox)

• PRO Share point - Job Fair

• Event in university

• Company recruitment email

• Partner referral - Instore applicant

What makes a great partner for Starbucks? (checkbox)

• The same personal type with SM in store

• Genuine-Friendly - Helpful - Attentive -Engaging

• Qualitied of making every customer feel special

• Strong commitment

What are SM looking for when reviewing the application form? (checkbox)

• Lower expectation salary

• Job stability- Relevant job Experience

• Availability - School schedule

• Address - Family structure

What things are not important to look for when screen a qualified applicants

• Computer skill

• Job History- retail dress code

• Schedule expectation - Availability

• Interested with Starbucks

What kind of questions will SM using to ask in an interview? (checkbox)

• Any questions that you would like to asking for

• Open - and Closed - Ended question

• About working experiences

• Situational Interview Question (câu hỏi giả định tình huống)

What are the element of performance we use to evaluate a candidate ? (checkbox)

• Working together

• Make every Moment right

• Make every customer feel special

• Living with our Mission & Value

What do you need to avoid during conduct interview ? (checkbox)

• Bias ( Thành kiến)

• Make a judgment

• Accept the Starbucks 's difference in style

• Giving confidential information to candidate

You satisfy a candidate with the result (Checkbox)

• 2 ME - 1 MI

• 3 ME or 3 AE

• 2AE- 1 MI

• 2 AE - 1 ME

How to end an interview with candidate? (checkbox)

• Say thank you

• Proposing starting date

• Tell them check if they have a call with in 7 working day

• Ask if they have any question

• Processing onboard