S4 BUSINESS - 3 SEP

What is the acronym we use to remember the different types of stakeholders?

• BINALOG

• BEKALOC

• BILALOC

• BEGSLOC

What are stakeholders?

• Anybody who knows the name of the business
• Anybody who takes an interest in a business
• Anybody who works for the business
• Anybody who buys from the business

True or False: stakeholders can be internal and external.

• True
• False

I INFLUENCE the business by providing a high quality customer service. Which stakeholder am I?

• Government

• Employees

• Suppliers

• Customers

I INFLUENCE the business by buying products and giving good recommendations to others ... Which stakeholder am I?

• Suppliers

• Owners

• Customers

• Government

The 3 main internal factors are FINANCE, HUMAN RESOURCES & TECHNOLOGY.

• True

• False

Internal factors can be controlled by the business.

• True

• False

A lack of finance may hinder (prevent) the business from expanding and developing.

• True

• False

High morale will lead to increased absenteeism.

• True

• False

A lack of technology means that the business may be behind competitors in the market.

• True

• False