Search Header Logo

On Boarding Q1

Authored by Itzi Morales

Professional Development

5th Grade

Used 3+ times

On Boarding Q1
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do you access to Sales force

Loggin with different accout

Azure SSO Login

With my Global ID and Password

With the link provided

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select all tabs that you can find in Service view

Home

Ideas

Contacts

Cases

Leads

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On this tab you can find different tables with Source 1 performance information

Reports

Dashboards

Cases

Chatter

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Is the Goal on the Response Time KPI

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is the Close Rate per week

98%

90%

100%

95%

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Choose the options that apply on the Cases view that you should use

Upg Source 1 Parts

UPG Natl Accts

Ducted System FOR service

UPG Source 1 Parts - Orders

Upg Source 1 Parts - Logistics

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you want to add one case to other, what do you need to do

Change owner

Request customer the reply with the other case #

Merge

Select the cases and merge

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?