Dx knowledge test week 2

When making a manual payment for a Dasher, what do you do and were?

• A job in Nimda

• A payment adjustment through dispatch

• A payment arrangement in salesforce

• A payment substitution in Nimda

Where can you check the payments that were not processed?

• Dasher Support

• Nimda - Jobs

• Unpaid Transaction

• None of the Above

Where can we pay Dx for a long wait at Mx?

• When the order is placed through DoorDash

• Marketplace order

• When Mx requested

• When the order is Drive

What's the name of the tab where you can see the 1/2 guaranteed payment?

• Pay

• Timeline

• Guaranteed Payment

• Assignment History

Can we provide the Cx, Mx, Dx information to someone external?

• Yes, we can do that at any interaction

• No, we cannot provide any information

• Only with Cx when they requested

• Sometimes if the trainer allows us

How much is the fee for the fast pay?

• 1,99

• 2,99

• 0,99

• No extra fee require

What's the Dx number on the macros?

• 1

• 2

• 3

• 4

Can the Dx apply for the referral incentive and guaranteed earning incentive?

• Yes, based on the terms & conditions

• No

• Dx can apply for both and peak pay

• Dx can apply for both and challenge

What are the details you need to leave in a Nimda job note? Select all that apply

• Case Number

• Link from dispatch order

• Brief description of the reason

• Dx email

Can a dasher get his/her payment even though the account is inactive?

• Yes, Dx can access the account to get the money no matter if it is inactive

• No, it would be necessary to activate the account, so the best option is to escalate

• No, Dx will never have access to that money again

• Yes, Dx just need to contact their bank