Business Studies Practice 3.1

The following are the reasons why people work. Except

• Money

• Security

• Esteem needs

• Show off

Motivation is ________________________

• A component of ability, personal traits and desire

• An individual’s intensity, direction and persistence

• An effort toward creating goals

• An constant intensity

___________________ needs are things we need to survive

• Basic physiological

• safety and security

• love and belonging

• esteem

Why is an understanding of motivational theories important to managers?

• Motivational theories help managers to understand the factors that lead to higher levels of employee performance in an organization.

• Motivational theories help managers to better understand how to create a structure of fear and punishment in order to make employees perform better.

• Motivational theories help managers to better understand how to best manipulate their employees to get them to do what they want them to do.

• Motivational theories are not necessary, employees are expected to execute their tasks as outlined in their job description.

Which of the following best describes Abraham Maslow's Hierarchy of Needs theory of workplace motivation?

• When an employee has satisfied a need associated with a level, he/ she can still return and be motivated by the need of that lower level again.

• The complex needs are fulfilled at the lower level and the very basic needs are fulfilled at the upper level.

• There are five levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.

• There are four levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.

Ms. Newman is a recruiter who offers Kerissa a Programme Manager position at her faculty. Kerissa says that she is honoured to have the opportunity to take on a management position but she will be unable to take the position unless she is given an annual opportunity to attend training to improve her performance. The training opportunity that she is asking for is an example of _____.

• A factor that can reduce job dissatisfaction and performance.

• An intrinsic factor of motivation that can lead to improved performance.

• A demand on the organization that can lead to improved performance.

• An extrinsic factor of motivation that can lead to improved performance.

The four functions of management are being carried out by an individual called_________?

• Supervisor

• Manager

• Subordinate

• President

Which of the following is the function of management which consists of monitoring and checking alignment of performance of predetermined standards.

• Controlling

• Influencing

• Organizing

• Planning

"Assign machines and supplies for each worker."

Which of the following functions of management best describe the above job?

• Controlling

• Influencing

• Organizing

• Planning

The management function which consists of setting goals and specifying ways to attain them is called

• Planning

• Organizing

• Influencing

• Controllint