New Hires Orientation

What are the different areas of responsibilities in the Service Delivery Team?

• Customer Service Representative, Helpdesk Coordinator, Technical Support Representative, Senior/Systems Administrator

• Technical Support Representative, Helpdesk Coordinator, Helpdesk Analyst, Senior/Systems Administrator

• Customer Service Representative, Helpdesk Coordinator, Helpdesk Analyst, Senior/Systems Administrator

What year does Benchmark365 Inc. became an independent Company?

• 2003

• 2020

• 2016

• 2013

What are the Company's core values?

• Raise the Benchmark, Lead with Conscience, Success through Collaboration, Seize Opportunity, Embrace Individuality

• Raise the Benchmark, Lead with Conscience, Discipline, Seize Opportunity, Embrace Individuality

• Raise the Benchmark, Lead with Conscience, Discipline, Seize Opportunity, God and Family

This policy is intended to minimize the potential for actual or perceived conflicts of interest which may arise when and Employee has a position in the Company and favors his/her family by giving a job.

(a)  

What is the correct due process during infraction?

• Incident Report - Notice to Explain Memo - Notice of Decision - Admin Hearing

• Notice to Explain Memo - Incident Report - Notice of Decision - Admin Hearing

• Notice to Explain Memo - Notice of Decision - Admin Hearing - Incident Report

• Incident Report - Notice to Explain Memo, Admin Hearing, Notice of Decision

If you have committed a grave offense, what would be your possible disciplinary action?

• Verbal Warning

• Written Warning

• Final Warning

• Suspension

• Termination

You are entitled to use your leave credits during?

(a)  

Benchmark365 Inc. HMO provider and plan limits?

• Provider: Maxicare

  MBL: 120,000

  Room and Board: Regular Private

• Provider: Intellicare

  MBL: 120,000

  Room and Board: Regular Private

• Provider: Maxicare

  MBL: 150,000

  Room and Board: Large Private

• Provider: Intellicare

  MBL: 150,000

  Room and Board: Large Private

If you are a single parent principal, who is your eligible dependent provided Hierarchy is followed?

• Parents - Siblings - Child/ren

• Child/ren - Siblings - Parents

• Child/ren - Parents - Siblings

• Siblings - Child/ren -Parents

When you refer someone, passed in our recruitment process and got hired for the Helpdesk Analyst role, how much Employee Referral Incentive you will get in total once he/she will be regularized?

• 5,000

• 7,000

• 9,000

• 10,000