To use an online bank account you will need access to...

• An ATM

• The high street branch

• A mobile phone

• The Internet

ATM stand for.....

• Assisted Training Machine

• Automated Teller Machine

• Assisted Transfer Machine

• Automatic Teller Machine

All your personal information is stored in the online banking product?

• TRUE

• FALSE

E-banking allows 24 hour access to bank accounts.

• TRUE

• FALSE

You can deposit money at an ATM.

• TRUE

• FALSE

Indicate the non-benefit of e-banking

• Fast transaction

• Better customer service

• Safer transactions

• Increase sales opportunities

Indicate non-restrictive factors of e-banking

• Safety issue

• The unity of hardware and software

• Culture of Internet users

• Traditional shopping habits

Which factor has the most direct impact on the development of e-banking?

• People's perception

• Legal basis

• E-commerce development policy

• E-commerce training programs

Which of the following factors is most important to the development of e-banking?

• Information technology

• Human Resources

• Legal and economic environment

• Political and social environment

What is the financial institution that offers payment cards to individual customers called?

• Acquiring bank

• Credit card association

• Processor

• Issuing bank