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A computing device is an electronic machine that processes information.

• True

• False

Hardware problems are related to the _________________ components of the computer system.

• advanced

• physical

• normal

• small

A computer problem is an issue that stops a computer or other computing device working as expected

• True

• False

Troubleshooting is a term used to describe the strategies and methods that you can implement to solve computer problems

• True

• False

Advanced troubleshooting mean that the problem is unique or that the solution is difficult to perform

• True

• False

The computer cannot send or receive emails

The possible solutions is:

• Make sure computer is connected to a network

• Install a Wi-Fi router with strong signal strength

Cooling system is making a sound

The related hardware is:

• Video Card

• Fan

Slow performance (showing memory full error)

The related hardware is:

• RAM

• Wi-Fi router

Omar needs to verify his computer system functionality. Tick 3 steps that he can perform to verify the functionality

• Reboot computer

• Playing a game

• Validate the amount of RAM in use

• Test network connectivity

• Listening to music

All computer problems usually fall into 3 categories:

• Software

•

• Network

• applications

• Hardware