BE Chapter 2 Review

refers to the presence of a wide range of variation in qualities or attributes of people or things.

• Stereotype

• Diversity

• Prejudice

• Ethnicity

The division of people into groups based on physical characteristics, such as skin or hair color

• Race

• Culture

• Ethnicity

• Inclusion

The division of people into groups that share a common ancestry, history, or culture

• Race

• Ethnicity

• Culture

• Inclusion

A set of beliefs, attitudes, practices, and social customs that distinguishes a group of people

• Race

• Ethnicity

• Culture

• Inclusion

Seeing and valuing the contributions of everyone in a workplace and treating everyone fairly

• Race

• Ethnicity

• Culture

• Inclusion

What are the benefits of a diversity in the workplace?

• Employers better able to meet the needs of growing global market

• Enhances reputation of company

• Helps attract talented employees and keep customers

• All the above

What are the challenges of Diversity in the Workplace?

• 1. Companies without a diverse workforce may not understand what a diverse group of customers wants or needs.

• 2. Diverse work groups may be more creative and innovative

• 3. Failing to recognize workers’ differences and needs can result in lower productivity.

• Just 1 & 3

• Just 2 & 3

the integration of activities among nations in areas such as commerce and culture

• Diversity

• Culture

• Globalization

• Inclusion

What are the results of globalization in the workforce?

• 1. Individuals may have to compete with job candidates from around the world

• 2. Good chance employees will interact with coworkers and customers from other countries

• 3. Companies may move all or part of their operations to foreign countries

• All the above

• Just 1 and 3

Main barriers of communication due to cultural differences

• Language

• Body Language

• Personal Space

• All the above

• None of the above