Test Review: Communication, Leadership

Empathy

• Feeling sorry for someone

• Able to identify with and understand another person's feelings & situation

• Listening well

• Truthfulness & integrity

Honesty

• Able to identify with how someone else is feeling

• Able to accept responsibility

• Truthfulness and integrity

• Feeling sorry for someone

How to show you are listening

• Playing on your phone while someone is talking

• Thinking about other things

• Getting distracted

• Eye contact and feedback

How can you tell if your communication was successful?

• Empathy

• Feedback

• Sympathy

• You can't

What were good communication skills we saw in Patch Adams?

• Listening, kindness & empathy

• Cleaning

• Interrupting

• Not making eye contact

Information used to determine if communication was successful

• Listening

• Test

• Feedback

• Read-back

Tags

NGSS.MS-LS1-8

Responsibility

• Feeling sorry for someone

• Blaming someone else

• Making excuses

• To take ownership of your actions