SCM MODULE 1

_________________________________________ is defined as the activities associated with the flow and transformation of goods from the raw materials stage, through to end users (customers) , as well as the associated information inflows.

• Supply Chain Management

• Entities

• Components

The three Characteristic Elements of Supply Chain In Hospitality Industry are:

• Customer Value, Processes, Integration & Collaboration

• Customer Focused, Value adding processes, Integration & Collaboration

• Customer Focused, Value adding processes, Integration & Integrity

Complete the GRAPH. Indicate the missing Components of Hospitality Supply Chain Management

• Storage, Production, Consumption

• Marketing, Delivery, Service

• Supplier, Distributor, Retailer

________________ is an entity that supplies goods and services to another business or organization

• Supplier

• Manufacturer

• Distributor

• Retailer

• Customer

________________________ is a person or a business which makes finished products from the raw materials to make a profit.

• Supplier

• Manufacturer

• Distributor

• Retailer

• Customer

This is a graph for which Supply Chain Process Model?

• Value Focus

• Basic Linear Flow

SCM can help in meeting customers ever changing expectations and demands for immediate availability of product as well as introduction across global networks

• TRUE

• FALSE

Improve the access and availability of information in all aspects of a products or services is one of the main importance of supply chain that falls under________________

• Globalization

• Technology

• Customer Expectations

To identify the most effective ways to assure customer satisfaction

• Globalization

• Technology

• Customer Expectations

In 1980 – SCM first started and was develop in the _________________ industry

• apparel

• hospitality

• food