
Quality Management
Quiz
•
Business
•
10th - 12th Grade
•
Practice Problem
•
Easy
Brandy Wrench
Used 57+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A product that is useful and performs its job well demonstrates which of the following components of quality?
value
conformance
excellence
customer satisfaction
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a true statement regarding quality management?
it involves only upper level management
it requires a short term commitment
it is used mostly in the manufacturing industry
it is an ongoing process
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quality management is a
philosophy
six step process
tool
technique
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Making changes in the organization as a means of maintaining quality is an example of
quality control
quality improvement
quality assurance
quality command
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A good that is easy to fix and maintain is said to be
serviceable
durable
empathetic
reliable
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a factor that keeps quality at the forefront of the modern business world:
outdated technology
weather patterns
consumer pressure
currency fluctuations
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a potential benefit of implementing quality management
unchanging organizational vision
increased consistency
increased cost
lower taxes
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