September New SOP Quiz
Quiz
•
Business
•
Professional Development
•
Medium
Operation Support
Used 4+ times
FREE Resource
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12 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berdasarkan gambar di atas, admin boleh menolong customer membuat tandatangan pada pelekat SC ini setelah memeriksa bungkusan.
Betul
Salah
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Sekiranya Ali masuk ke DP 5mins setelah dia membuat drop off parcel lazada dan meminta untuk membatalkan pesanan walaupun selepas pickup scan, pesanan tersebut boleh dibatalkan (void).
Betul
Salah
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Sekiranya customer enggan membuat tandatangan pada pelekat SCS, admin boleh menolak untuk meneruskan menerima bungkusan international tersebut.
Betul
Salah
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Yang manakah adalah routing kod bagi Taiping Perak?
PRK999 (TAI-PRKxxx)
PRK909 (TAI-PRKxxx)
PRK990 (TAI-PRKxxx)
PRK900 (TAI-PRKxxx)
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa yang harus dilakukan oleh admin apabila mengetahui bahawa berat sebenar bungkusan dan berat yang dinyatakan pada waybill tidak sama?
Membuat bagging
Teruskan dengan membuat imbasan perlepasan
Timbang dan ukur semula bungkusan
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Jadual di bawah menunjukkan berat dan dimensi untuk bungkusan. Di JTS, pengiraan mana yang akan dipilih sebagai yuran penghantaran?
RM 28.62
RM 15.90
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Pelekat apa yang perlu ditampal pada bungkusan setelah kotak dibuka utk diperiksa bagi bungkusan antarabangsa?
Fragile sticker & International Standard Express (ISE)
International Standard Express (ISE) & Security Checked Sticker (SCS)
Passenger Flight Sticker & Fragile sticker
Declaration form di dalam pouch pocket
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